99xc Terms and Conditions

1. General Terms

99xc is an online gaming and betting platform serving players from Bangladesh and other authorized regions. By using this platform, you confirm that you are legally of age (18 years or older) and that online betting is lawful in your jurisdiction.

1.1 Account Eligibility

• You must be 18 years of age or older
• You must not reside in a country where online betting is prohibited
• All information you provide must be true, accurate, and up-to-date
• Only one 99xc account is permitted per person
• You must use the account for yourself only, not for third parties

1.2 Account Security

You are fully responsible for keeping your 99xc account login information confidential. You must notify us immediately of any unauthorized access or use of your account. You will be liable for all activity conducted under your account.

2. Account Registration and Verification

To open an account on 99xc, you must complete a registration process. During registration, you must provide personal information that is true and accurate.

1. Name and contact information: Provide your full name, date of birth, address, email, and phone number accurately.
2. Identity Verification (KYC): 99xc may request a copy of your NID, passport, or driving license to verify your identity.
3. Proof of address: A utility bill, bank statement, or other documents may be required to process withdrawals.
4. Payment information verification: The payment method you use must be registered in your name.

99xc reserves the right to request additional documents or information at any time. If you fail to provide required documents, we may suspend or close your account and withhold withdrawals.

3. Deposits and Withdrawals

3.1 Deposit Terms

99xc supports various payment methods through which you can deposit into your account. All deposits are processed instantly and credited to your account.

• Minimum deposit amount: BDT 100
• Maximum deposit: May vary by payment method
• 99xc does not charge any deposit fees
• The payment method you use must be registered in your name
• Mobile banking, bank transfer, and other local methods supported

3.2 Withdrawal Terms

99xc is committed to fast and secure withdrawal of your winnings. Your identity verification must be completed before processing withdrawals.

• Minimum withdrawal: BDT 500
• Withdrawal processing time: 2-6 hours (mobile banking)
• Bank transfer: 1-3 business days
• Withdrawals must be made to the same method used for deposit
• 99xc allows a limited number of free withdrawals per day

3.3 Bonus & Promotional Funds

Bonus and promotional funds are subject to specific wagering requirements. Conditions must be met before bonus funds can be withdrawn. Each bonus has its own terms and conditions, which are clearly stated at the time of the offer.

4. Betting and Gaming Rules

4.1 General Betting Rules

By placing any bet on the 99xc platform, you confirm that you understand and accept the terms and conditions of betting.

• All bets are final and irreversible once confirmed
• Bet outcomes will be determined according to official results
• If an event is postponed or cancelled, bets will be refunded
• Maximum bet limits vary by game and event
• 99xc reserves the right to investigate any suspicious betting patterns

4.2 Prohibited Activities

The following activities are strictly prohibited and may result in account suspension or closure:

• Creating or using multiple accounts
• Collusion, cheating, or any form of manipulation
• Bonus abuse or exploiting the system
• Money laundering or use of illegal funds
• Use of third-party accounts or payment methods
• Use of bots, scripts, or automation tools

4.3 Game Integrity

All 99xc game results are controlled by a Random Number Generator (RNG) that is regularly audited by third parties. We maintain a zero-tolerance policy against game manipulation or unfair practices.

5. Account Suspension and Closure

99xc reserves the right to suspend or permanently close any account at any time with or without cause. Accounts may be closed under the following circumstances:

• Violation of Terms and Conditions
• Fraud or fraudulent activities
• Providing false information or documents
• Operating multiple accounts
• Extended inactivity (12 months or more)
• Request from law enforcement agencies

If your account is closed, all remaining bonuses and promotional funds will be forfeited. However, your deposited funds and legitimately won money will be refunded (if there are no violations).

5.1 Self-Exclusion

99xc encourages responsible gaming and offers players a self-exclusion option. You can exclude yourself at any time for a specified period (6 months, 1 year, or permanently). During this period, you will not be able to log in or place bets.

6. Limitation of Liability

The 99xc platform is provided on an "as is" basis, and we make no guarantees regarding:

• Service will be uninterrupted or error-free
• All games and features will be available at all times
• Third-party software or game provider performance
• Internet connection or technical issues

99xc will not be liable for any loss in the following circumstances:

• Technical errors or system failures
• Third-party service disruptions
• Hacking, cyber attacks, or data breaches (provided we have implemented reasonable security measures)
• Issues with your own computer or device
• Natural disasters, war, or force majeure events

7. Privacy and Data Protection

99xc is committed to protecting your personal information and privacy. Our Privacy Policy details how we collect, use, and secure your data.

• We only collect necessary personal information
• Your data is secured by SSL encryption
• We do not share information with third parties without your permission
• You have the right to access, correct, or delete your information
• For details, visit our Privacy Policy Read

8. Intellectual Property

All content, design, logos, graphics, software, and other materials on the 99xc website and mobile app are the property of 99xc or its licensors and are protected by copyright law.

You may not do the following:

• Copying, reproducing, or distributing 99xc content
• Unauthorized use of our trademarks, logos, or branding
• Reverse engineering, decompiling, or disassembling the website or app
• Scraping or extracting data from our software or systems

9. Dispute Resolution

If you have a dispute with 99xc, we encourage you to first attempt a direct resolution. You can contact our Customer Support and we will assist in resolving the issue.

9.1 Complaints Procedure

1. First contact Customer Support via live chat or email
2. Describe your complaint clearly and provide evidence
3. We will provide an initial response within 48 hours
4. Complex cases may require 7-14 days for investigation
5. Our final decision will be communicated in writing

If you are not satisfied with our decision, you may approach an independent mediator or the regulatory authority in your jurisdiction.

10. Changes to Terms

99xc reserves the right to change, amend, or update these Terms and Conditions at any time. Any changes will be posted on our website and the "Last Updated" date will be modified.

Changes will take effect immediately upon posting. It is your responsibility to review this page regularly. Continued use of the platform after changes indicates your acceptance of the new terms.

For significant changes, we will attempt to notify you via email or platform notifications. However, it remains your responsibility to stay informed about all changes.

11. Contact Information

If you have any questions, comments, or concerns about these Terms and Conditions, please contact us:

• Customer Support: 24/7 Live Chat
• Email: [email protected]
• Response time: 24-48 hours
• Support languages: Bangla and English

We are ready to answer all your questions and help solve any problems. Customer satisfaction is our top priority at 99xc.

Related Documents

Read other important 99xc policies and documents:

• Privacy Policy - How we collect and use your information
• Responsible Gaming - Safe and healthy gaming practices
• Frequently Asked Questions - Answers to common questions
• About Us - Who 99xc is and what we do